Clariv.ai

AI-powered Customer Sentiment Analysis and Social Media Management

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Clariv.ai

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Clariv.ai Features

Key Features

AI Sentiment Analysis

Automatically reads customer feedback, tags topics (e.g., pricing, service delays), and measures emotion across large volumes of reviews.

Unified Inbox

Combines direct messages, comments, support messages, and online reviews into one centralized feed so teams miss fewer interactions.

Social Media Management

Plans, schedules, and previews posts across 20+ major platforms including Instagram, Facebook, X, LinkedIn, TikTok, and YouTube.

Automated & On-Brand Responses

Uses AI to draft consistent, brand-safe replies to customer reviews and social comments for rapid approval.

Smart Alerts & Recommendations

Flags negative sentiment spikes or emerging operational risks early and provides data-backed suggestions on what to fix or post next.

AI Review Management

Monitor and analyze customer reviews from more than 80 review platforms using AI-powered sentiment analysis.