Freshreview vs Birdeye Comparison Chart

Freshreview

N/A

Birdeye

N/A

Starting Price

$25

per month

per month
Free Version
Free Trial
Description

Freshreview offers a comprehensive review management solution for businesses looking to boost their online reputation. The platform automates review requests and offers detailed analytics to help businesses track customer feedback.

Freshreview integrates with major review sites, allowing businesses to manage all their reviews in one place.

The customizable survey templates and reporting features help businesses gain valuable insights into customer sentiment and improve overall customer satisfaction.

Birdeye is an all-in-one customer experience and reputation management platform designed to help businesses manage reviews, improve customer engagement, and increase customer satisfaction. Birdeye aggregates reviews from hundreds of online platforms, allowing businesses to monitor their reputation in real time.

The platform goes beyond just reviews by offering tools for customer messaging, business listings management, and even social media monitoring. With advanced analytics, Birdeye provides businesses with deep insights into customer sentiment and behavior, helping them identify opportunities for improvement.

Top Features
  • Omni-channel campaigns
  • Automated follow-ups
  • Review Management & Response
  • Analytics & Insights
  • Social media integration
  • Centralized Dashboard
  • AI-Powered Responses
  • Custom Survey Designer
  • Integrated Social Panel
  • Competitive Benchmarking
Suitable For
  • Small Business
  • Medium Business
  • Medium Business
  • Enterprises
Integrations
Use-Cases
Supported Platforms

Browser-based

Browser-based

Customer Support

Live Chat

Email

Email

Tickets

Knowledge Base
  • Help Guides
  • Blog
  • Help Guides
  • Videos
  • Blog
Language Supported
  • English
  • English
Vendor Information
Company Name Freshreview Birdeye
Location United States United States
Founded Year - -
No. of Employees - -