Knowmax vs Document360

Knowmax is an AI-powered knowledge management platform designed to centralize organizational knowledge and make it accessible across teams and customer touchpoints.

It enables businesses to create structured knowledge bases, decision trees, and visual guides that empower employees and improve customer experience.

Knowmax focuses on industries such as telecom, banking, and customer service, where accurate, real-time information is essential.

Its platform ensures consistency by delivering standardized content through omnichannel distribution—whether on websites, apps, chatbots, or contact centers.

Document360 is a specialized knowledge base software designed for creating self-service documentation for customers and internal teams.

It provides a structured platform for building product guides, FAQs, and internal wikis with ease. Document360’s rich text editor supports markdown, code snippets, images, and videos, enabling detailed and engaging documentation.

Its advanced search functionality ensures that users can quickly find relevant information.