Retell AI vs Synthflow vs Vapi Comparison Chart

Retell AI

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Synthflow

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Vapi

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Starting Price

per month

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per month
Free Version
Free Trial
Description

Founded in 2023, Retell AI is built by a tight-knit team of founders with rich backgrounds at Google, Meta, TikTok, ByteDance, and more. We launched publicly in early 2022, were accepted into Y Combinator in November 2023, and raised $4.6M in seed funding in May 2024 to propel innovation further.

Retell AI's mission is to transform how businesses connect with customers—creating AI voice agents that break communication barriers and create smoother, more responsive experiences.

Synthflow AI is a no-code platform that empowers businesses to create and deploy sophisticated AI-powered voice assistants to automate phone calls. These assistants can handle both inbound and outbound calls, engaging in human-like conversations to perform a variety of tasks, thereby enhancing customer service and operational efficiency.

Synthflow AI offers extensive integration capabilities with popular CRM systems such as HubSpot and Freshworks, as well as other applications through tools like Zapier and Make.com. This allows for seamless data flow and workflow automation.

Vapi.ai offers a cutting‑edge voice-driven UI/UX and SDK for devs. Integration with platforms like iOS shortcuts or React via NPM has been attempted by some developers. Build, test, and deploy advanced voice AI agents in minutes with Vapi. The platform for developers creating conversational voice AI. 

It combines speech-to-text, large language models (LLMs), and text‑to‑speech, giving you full control over each component—such as choosing providers like OpenAI, Anthropic, Deepgram, ElevenLabs, and others. Vapi CEO Jordan Dearsley shares how Vapi grew to $8M over the past 5 years. Vapi has raised $20.1M and hit a $13.5M valuation in 2025. 

 

Top Features
  • Webhooks
  • Human-Like Interaction
  • Multi-modal bots supporting text and voice interactions
  • Natural Language Processing (NLP)
  • Voice Customization
  • Multi-Language Support
  • Real-Time Appointment Booking
  • Post-Call Actions
  • Integrates with various AI providers
  • Flow Studio
  • Drag-and-Drop Interface
  • Support in Many Languages
  • Real-time voice orchestration
Suitable For
  • StartUps
  • Enterprises
  • StartUps
  • Enterprises
  • StartUps
  • Enterprises
Integrations
  • Twilio Twilio
  • Zapier Zapier
  • Cal.com Cal.com
Use-Cases
  • Appointment Setter
  • Lead Qualification
  • Restaurant Receptionist
  • Property Management
  • Lead Qualification
  • Sales Outreach
  • Appointment Scheduling
  • Personalized Interactions
  • Data Collection and Analysis
  • Automating Sales and Customer Support
  • Lead Qualification
  • Enhancing User Interfaces
  • Home Automation
Supported Platforms

Browser-based

Browser-based

Browser-based

Customer Support

Email

Email

Knowledge Base
  • Help Guides
  • Blog
  • Blog
Language Supported
  • English
  • German
  • Spanish
  • French
  • Russian
  • Portuguese
  • English
  • German
  • Spanish
  • Portuguese
  • English
  • Chinese
  • German
  • Spanish
Vendor Information
Company Name Retell AI Synthflow Vapi
Location United States Germany United States
Founded Year 2023 2023 2020
No. of Employees 40-50 10-50 11-50