Overview

Voiceflow is a leading conversational AI platform designed to empower product teams in building, deploying, and scaling impactful AI agents across a wide range of use cases. Founded in 2019, Voiceflow emerged from a need to simplify the complex process of building AI agents, which had previously been limited by either overly simplistic tools or rigid legacy platforms.

Our mission is to provide a flexible, collaborative, and extensible platform that enables teams to build AI agents that are as powerful and intuitive as websites or mobile apps. Voiceflow’s mission is to empower ambitious teams to build the world’s best AI agents.

Voiceflow Features

Drag-and-drop workflow builder
Dynamic knowledge base (PDFs, URLs, Zendesk)
Multi-agent collaboration
SOC 2 & GDPR compliance

Specifications

Company

Voiceflow

2019

Toronto, Canada

Categories

Social Media

Media

Use Cases

AI-powered customer support

In-app copilots

Contact center automation

Lead qualification

Resources

Team

Leslie Chard
Chief Legal Officer
Ian Logan
Leadership/Technical role

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FAQ

No technical skills are required. Voiceflow's visual drag-and-drop interface lets anyone design, test, and launch AI agents without writing code. The platform is built specifically for product teams, designers, and business users.

Agents work on web chat, mobile apps, and voice (via Twilio for phone calls).

Voiceflow offers robust integration options: 1. Direct connections to Shopify, Salesforce, and 50+ business apps, 2. API support for custom systems, 3. Knowledge Base that ingests PDFs, Word docs, and website content

Absolutely. While Voiceflow provides access to leading LLMs (GPT-4, Claude, etc.), you can Bring your custom-trained models, and Fine-tune responses with proprietary data

24/7 documentation and video tutorials plus Active Discord community with 10,000+ members