Keap vs CleverTap

Keap (formerly Infusionsoft) combines CRM, sales, marketing automation, payment, and scheduling tools into one platform, tailored for small businesses. Its visual, drag-and-drop automation builder lets users create workflows for lead capture, nurturing, appointment reminders, invoices, and follow‑ups.

With deep contact records, tagging, segmentation, and lead scoring, Keap helps automate customer journeys and prioritize follow‑up. It integrates with thousands of tools through Zapier, and supports direct payment tools like PayPal and Stripe.

CleverTap is a mobile- and app-focused customer lifecycle and engagement platform built for real-time, behavior-driven automation. Using AI-enhanced RFM-based segmentation, it predicts actions like churn or conversion and targets users proactively.

It combines deep behavioral analytics with omnichannel messaging—via push notifications, in-app messages, email, SMS, and WhatsApp—with real-time processing that enables immediate response to user actions.

Brands can orchestrate multi-step journeys, A/B test content, and access rich campaign dashboards and cohort insights.