Knowmax vs PHPKB

Knowmax is an AI-powered knowledge management platform designed to centralize organizational knowledge and make it accessible across teams and customer touchpoints.

It enables businesses to create structured knowledge bases, decision trees, and visual guides that empower employees and improve customer experience.

Knowmax focuses on industries such as telecom, banking, and customer service, where accurate, real-time information is essential.

Its platform ensures consistency by delivering standardized content through omnichannel distribution—whether on websites, apps, chatbots, or contact centers.

PHPKB is a knowledge base software solution designed for businesses seeking a self-hosted, secure, and customizable platform.

Built on PHP and MySQL, it helps organizations to create structured knowledge bases for customers. PHPKB supports multilingual content, rich text editing, and advanced search capabilities, making it versatile for global audiences.

With role-based permissions, teams can collaborate on documentation while maintaining content accuracy and security.