Kovax Features

Key Features

AI Voice Agents

Answer inbound calls and make outbound calls automatically for order tracking, customer support, COD confirmation, and abandoned-cart recovery in 20+ languages.

Shopify Customer Support

Use live Shopify product, customer, order, and policy data to automatically answer customer questions about orders, returns, products, and deliveries.

Abandoned Cart Recovery

Automatically contact customers who abandon checkout and use voice, WhatsApp, SMS, and email workflows to recover potentially lost sales.

Omnichannel Messaging

Manage automated customer communication across voice, WhatsApp, SMS, and email using shared Shopify customer and order data.